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Student User: Frequently Asked Questions

Getting Started

What is Uedify and how can I use it?


Uedify ( you edify ) is a mobile marketplace of freelance tutors that want to teach their wisdom in endless subjects. Student users can search locally or globally for live classes taught in-person or remotely by their peers. No more need to pause a video on a streaming site while you try to work on your car, instead you can find an automobile mechanic near you to arrive on-site and teach you about your vehicle while fixing it, or find the town’s best guitar player teaching group music classes every weekend!




Does Uedify offer tutors for youth students?


Student users on Uedify must be 18 years of age or older. However, parents and guardians can purchase classes marked for youth students as long as the youth student is supervised.




Can I speak with the tutor before purchasing one of their classes?


Yes! You can chat with your desired tutor from their profile page. At the top right there is a chat icon that you can click to access direct messaging. Here you can ask your tutor any questions regarding their classes.




How do I find a tutor near me?


Using the “Search” page in the mobile app, you can search by keywords for specific tutors and classes in your area and around the world. You may also use the map feature at the top right of the “Search” page to view the tutors and centers who have chosen to have their location displayed.




What form of payment does Uedify accept?


Uedify accepts PayPal, Apple Pay, Google Pay, Venmo, and most credit and debit cards, including Visa, Mastercard, American Express, Discover, JCB, and Diner’s Club. No payment information is stored on Uedify servers and all information is handled by PayPal Braintree (https://www.braintreepayments.com/legal/braintree-privacy-policy).

NOTE: Uedify is PCI DSS compliant (https://www.pcisecuritystandards.org/).




Can I cancel a class after I purchase and schedule it?


Yes you can. You are able to cancel your class from the “Class Details” screen. Class purchases are only refundable up to 24-hours prior to the class begins.




Does Uedify charge a sales tax?


No. Uedify does not charge a sales tax for the services provided by the freelance tutors on the platform. Each class purchased on the platform has a small merchant fee of 2.9% and .30 cents per transaction.




What type of tutors does Uedify have?


Uedify is a platform for all kinds of freelance tutors that are looking to teach their wisdom to you. There is no limit to the types of expertise you will find on Uedify!




Are all tutors displayed on the map?


Negative. Only tutors that have chosen to be displayed on the map are displayed.




Can I use filters during my search?


Yes! Check out our filters at the top right of the "Search" page.




What are Trophies?


Complete a certain amount of classes, sometimes in a certain amount of time, and receive a badge for your profile to show your progress on Uedify! In the next release we will also have subject specific trophies and a new student portal to showcase your Uedify record to potential employers!